Platte Valley Medical Center – Online Orders and Insurance Authorization

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Contacts

Roni Surls
Phone:
Email: vsurls@pvmc.org

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ONLINE ORDERS & PRIOR AUTHORIZATIONS

Platte Valley Medical Center has partnered with SCI Solutions to provide full service referral management for your patients through our online portal. Our approach includes eligibility checking, obtaining prior authorization and appointment notifications. Whether your office sends 1 order or 1000 orders, your patients will enjoy a smooth process with coordinated care.

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A Better Way to Order Services for Your Patients

When you use our online portal, you have convenient, 24/7 access to us, to our services, and to your healthcare community. You’ll be able to order the services required by your patients, track authorization and appointment status, and create a referral network that improves your practice.

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You Send the Order: We Get the Authorization

  • Patient Status Tracking: With a few clicks, you’ll be able to send a referral that you can track — know in real time when it’s received, whether it requires an authorization, and when an appointment has been scheduled.

 

  • Accurate Insurance Authorizations: Referrals are checked against your patient’s insurance to determine eligibility and authorization requirements — if one is required, prior authorization will be obtained on your behalf.

 

  • Better Care, Sooner: Authorizations are initiated within hours — more than 50% are completed within a single business day, and 80% are completed within two days.
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Secure, Provider-Friendly Workflow

  • Increased Efficiency & Compliance: Built in checks against CMS Medical Necessity rules, shortcuts for frequently sent referrals, and messaging features streamline and improve the referrals process — reducing phone calls, rework and mistakes.

 

  • Secure Document Exchange: Attach H&P, care plans and other documents so providers have the information they need to provide the best care and avoid duplication.

 

  • Access to Patient Data: Patient data sharing and physician-to-physician messaging create a seamless experience for patients.
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Broader, Connected Community Healthcare

  • Efficient, Coordinated Workflows: Increase patient loyalty and satisfaction by delivering an efficient, timely referral management process among your trusted providers.

 

  • Network Building Tools: Create a solid, coordinated referral structure for your practice by connecting online with specialists and primary providers, and tracking referral patterns.

 

  • Business Reporting Tools: Easy to use reporting tools enable you to track your practice’s referral patterns to measure volume, patient follow through and to support continuous improvement activities.